Privacy Policy

Last Updated: 25/08/2025

1. Information We Collect

Account Information

• Name, email, phone, company name, job title, job function
• Login credentials and payment information

Service Usage Data

• All data generated while using our service (search history, uploaded files, CRM data, etc.)
• User activity and interaction records
• System performance and analytics data

Technical Information

• Device info, IP address, cookies
• Connected service data (Gmail, social media, etc.)

2. How We Use Your Information

We use collected information for:

• Service Delivery: Influencer search, CRM, marketing automation
• Service Improvement: AI algorithm training and feature enhancement
• Customer Support: Technical support and inquiry responses
• Analytics & Research: Marketing trend analysis and industry research

3. Information Sharing

We only share information with:

• Third-party services you authorize (Gmail, social media, etc.)
• Service providers for operations (hosting, payments, etc.)
• Legal requirements or authority requests

We never sell personal information for marketing purposes.

4. Data Security

• Data protection through encryption and access controls
• Regular security monitoring and audits
• However, we cannot guarantee 100% complete security

5. Your Rights

• Access: Check personal information processing status
• Correction/Deletion: Request correction or deletion of incorrect information
• Processing Restriction: Request suspension of personal information processing
• Data Export: Download your account data

Contact privacy@ocho.team to exercise your rights.

6. Data Retention

• Retained during active account period
• Deleted within 30 days after account deletion
• May be retained longer if legally required
• AI training data may be retained after anonymization

7. International Transfers

Your data may be processed overseas with appropriate safeguards in place.

8. Cookies

We use cookies for website functionality, analytics, and security. You can control them through browser settings.

9. Policy Changes

Important changes will be notified 30 days in advance via email. Separate consent may be obtained as required by Korean privacy laws.

10. Contact

Privacy-related inquiries:

• Privacy Officer: cs@ocho.team
• Customer Support: cs@ocho.team
• Legal Team: cs@ocho.team

By using our service, you agree to this Privacy Policy and our Terms of Service